Apple has launched a new Smart Battery Case Replacement Program for the iPhone XS, iPhone XS Max, and iPhone XR.
The company says it's determined that some Smart Battery Cases made for iPhone XS, iPhone XS Max, and iPhone XR may experience charging issues.
An affected Smart Battery Case may exhibit one or more of the following behaviors:
● Battery case will not charge or charges intermittently when plugged into power
● Battery case does not charge the iPhone or charges it intermittently
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